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  ECT Telephone Systems – featured & priced to suit small to medium enterprise  
  East Coast Telephone Co. in association with Hybrex Australia offers a range of telephone systems to meet the requirements of small to medium enterprise. The advantage of the Hybrex Systems   is that we are able to tailor a telephone system that meets our customer’s current requirements & also allows for expansion of the system as our customers business activities increases.
 
  Typically our telephone system offer includes the following telecommunications matrix:  
 

Source : G1E Series – product brochure
       GIE Hybrex System

 
 
Auto Attendant
This is provided standard with the system & enables incoming calls to be directed to an extension or department upon request/ key stroke or alternatively will answer the incoming call after a pre programmed number of rings & for a short period (1-15 secs.)  The system can deliver pre recorded information until the receiving party completes their current call & attend to this new call. Company & product information can be provided to the calling party as they wait on the line for their call to be answered by your company.

Voice mail
As an option we can provide a voicemail facility for each station and allows calling parties to leave a message for a specific individual of your company to be follow up when they return to their station. 

Conference
If a calling party needs to be put into communication with a another member of your organisation you can provide a conference call facility when you put the person on hold call another party & conference all together. A maximum of 16 parties could be involved   on a conference call provided sufficient lines are available for use.

  

Answering Machine Feature
Caller can leave a message on the system or alternatively you can provide dedicated answering machine where calling parties are able to leave a message on an analogue extension. ECT can provide a digital answering machine as part of the product suite.   
       

VOIP
As business expands we can introduce Voice Over Internet protocol (VOIP) to our customers to take advantage of some of the call cost savings associated with utilising the internet & allow potentially more outgoing lines to call clients & free up incoming lines for customers calling your business.

Our professional relationship with engin business will enhance the features provided by our PABX network & provide economies of scale in relation to call cost savings as well as providing superior quality voice calls. By utilisng the customer’s ADSL network, the challenge is to provide the right mix of bandwidth so as not to compromise either the voice or data networks.   

  
 
Source : G1E Series – product brochure
  
 
GSM Router
In order to take maximise efficiency of communication with your in field personnel including sales representatives as well as other interstate offices the Hybrex Telephone System provides the option of a GSM router & can take advantage of price competitive mobile call costs.  This provides customers direct contact with your sales staff via the GSM mobile network when they are not in the office.
  

This will increase the efficiencies of your business & employees as your clients are attended to immediately with their request for information, product or services from your company. A call can come in on a PSTN telephone line & then be connected via a GSM router to your in field sales team or other office. If priced economically this can be done at a reduced cost to the business and at the same time improve on business productivity.
  
   
Telephone Handsets
We offer a number of different types of telephone handsets to suit our customer’s requirements & the most popular & cost effective include the DK series handsets:
   
         
            DK6-21 Model – Display
   Features
  • 36 Programmable keys
  • Handsfree capable.
  • Headset port.
  • Adjustable stand.
  • Wall mountable.
  • Variable LCD contrast on some systems.
  • Bluetooth Option - available
  
            DK6- 31 Model – Display   Features
  • 18 Programmable keys.
  • Handsfree capable.
  • Adjustable stand.
  • Wall mountable.
 
            DK6- 33 Model – Non Display
  Features
  • 18 Programmable keys.
  • Handsfree capable.
  • Adjustable stand.
  • Wall mountable.
  • Same features as DK6-31 but without display
 
 
Other Digital Handsets – Flexibility
Although the above handsets are recommended with Hybrex G1E Plus if for any reason another Hybrex digital handset in the available product range is preferred then this can be used instead of a DK6 handset.
  

The flexibility of the Hybrex telephone system offer is maintained by allowing a greater range of handsets to be considered & pricing can be modified to suit particular business budgets.   
  
         
            KSU – Slim & Stylish
  • Optional is a 128Mb Voice mail card which gives 8 hours of mailbox time which can be shared between users. This Voice Mail unit also increases the Auto Attendant to 6 channels.
  • The G1E has been designed with the DK6 as its primary phone.  
  • Post product trials with IP trunk & station cards the expected implementation schedule – next quarter

 

   Features
  • Equipped for 4 PSTN lines, 8 Digital ports and 4 Analogue ports.
  • Analogue ports provide Caller ID to extensions and 90VDC Message Wait signals
  • Standard on board is PSTN Caller ID, 4 Port Auto Attendant, 2 Minute MOH recording, and RGU.
  • G1E+ can support a maximum of 28 stations in various configurations
    The system supports 8 standard trunk lines or 6 VOIP trunk lines or 12 ISDN lines. Line cards can be mixed
  • Special features of the G1E include :
    • Onboard 4 channel Auto Attendant.
    • Caller ID for all trunks.
    • User Recordable 2 minute MOH message for built in advertising.

  
   
  Wide range of Telephone Systems available – More Choices  
 
Due to the fact that the requirements of our customers varies Hybrex Australia provides a wide range of telephone systems thus allowing for product features & system expansion for our clients to consider. Other telephone system sizes that we offer include GDS/ ISDN Digital Systems. GDS offers medium to large enterprise system flexibility & expansion that caters for the functionality required to drive business more effectively & efficiently within a company site, between office locations both state & nation wide.

Hybrex Telephone Systems combines the advantages of traditional telecommunications telephony with the opportunities & flexibility provided by VOIP technology. Hybrex provides telephone systems that offer many features keeping the user up to date & in line with today’s technology to enable their business to grow in line with the features offered by their preferred telephone system.

East Coast Telephone Co. & Hybrex work together to provide the perfect telephone solution for the business entrepreneur that is growing in line with their emerging requirements & success in the market place.

East Coast Telephone Co. endeavors to keep our clients ahead of the competition. Our relationship with Hybrex Australia, Next Telecom & engin business can improve on the overall economies of scale provided by this partnering to offer customers a total business solution.   

     

    GDS Hybrex System
 

           GDS Hybrex System (Hotels)