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What do telephone callers to your business hear when you place them on hold? Perhaps the radio... a music CD... dead silence... or maybe even those dreaded electronic chimes?

All businesses place callers on hold from time to time, and when they do, it’s essential that they convey a positive impression. That’s why high quality On Hold Messages are an important part of any company’s phone system. If you’re not yet playing a customised On Hold Message soundtrack, then you’re missing out on a wonderful opportunity to cross-sell your various products and services.

Marketing soundtracks can have a corporate focus, or they can highlight your latest promotions and special offers. What’s more, we take care of the lot – from scriptwriting and professional voicing to music production and Digital Message Players. And not just for your On Hold Messages either – we also provide professional production of telephone IVR menu prompts, Automatic-Attendant and queue greetings.

Why not contact us for more information today on how East Coast can assist with your next On Hold Message, On Hold Music or professional voiceover production!


Digital Message Players
Digital Message Players are the premium choice for On Hold Message/Music playback. Our digital players have no moving parts, so there’s nothing to wear out. They’re also ultra simple to operate – as soon as you plug it in, it starts automatically – no buttons to push, no programming. Unlike a CD player, it also automatically starts playing again after any power failure, so you don’t have to worry about resetting it or making sure it’s in ‘repeat’ mode – it’s all totally automatic, so you can just forget about it!

Typical Applications
On Hold Messages & Music... PA Announcements... In-Store Promotional Announcements... Recorded Information... Background Music...

Optional
Line Isolation Unit (LIU) sold separately if required.

Trial
If a trial of one of our Digital Message Players is required, it may be ordered with an official company order. An invoice will be raised as usual. If the equipment is returned within 14 days the invoice will then be cancelled. If the equipment is kept then the invoice will be processed as normal.

  
 
 

DP64 Digital Message Player
(Digital Message Player with External Flash Card Memory)
This player is designed for multi-line business telephone systems that can accept a music-on-hold source, eg. if the system already has a radio or CD player on hold, this can easily be swapped for one of our DP64 Digital Message Players. If the system only has ‘electronic chimes’ or silence on hold, then you must first make the system “Music On Hold Ready” by installing an LIU (Line Isolation Unit - available separately).

  
 
 

DP540 Digital Message Player
(Digital Message Player with Analogue Audio Input)
This player is also designed for multi-line business telephone systems that can accept a music-on-hold source, eg. if the system already has a radio or CD player on hold, this can easily be swapped for one of our DP540 Digital Message Players. If the system only has ‘electronic chimes’ or silence on hold, then you must first make the system “Music On Hold Ready” by installing an LIU (Line Isolation Unit - available separately).